July 22, 2025 by By Cathy Stack
Through the platform, she sought to organize a group of women volunteers who would help fellow women and moms by providing free household cleaning tasks. The group rapidly grew beyond the North Carolina Triad borders with chapters across the country.
The idea came as Jen was scrolling a local moms’ facebook group and spotted a post from an overwhelmed mom requesting house-cleaning recommendations. The original poster explained that she was a new mom experiencing postpartum depression and was finding it hard to keep up with household tasks due to lack of energy.
As a mother and nurse, Jen could relate to the challenge of women trying to manage stress amid sometimes chaotic circumstances. She realized that she could create a solution that would help many women in her community. Jen cleverly named her women-led support group Hot Mess Express.
The campaign of community support rapidly caught on. Soon after she launched the concept on social media, word spread. Local groups form every day with hundreds of people either looking to offer support or asking for support. Hot Mess Express has now expanded to more than 180 locations nationwide.
Strictly volunteer-based, no one issues or receives payment of any kind. Women in need of support services connect with helpers using a nomination process on the group's website.
Once volunteers meet the woman in need of help, they go right to work on the most pressing tasks in her life. Volunteers often begin with mopping, sweeping, vacuuming, doing the laundry, washing the dishes, organizing clutter or preparing food.
“I started this group because we all need a little help sometimes. Hot Mess Express is a group of women who are here to rescue each other when we can't seem to dig ourselves out of our funk,” Jen explained.
The volunteers have said they feel compelled to help other women and moms because they, too, are frustrated with the lack of community support. They feel good to be able to step in and make a positive difference to another woman’s life.
“We’re here because we wish that there was someone there for us when we were going through the exact same thing,” noted one volunteer.
As the volunteers team up, they get to know one another and typically stay in touch. Many volunteers say they have felt reinvigorated finding this unique way to make a positive difference in their community. The women who have received help say that they feel a renewed sense of hope knowing that they are not alone.
The Foundation For a Better Life and PassItOn believes that Jen Hamilton is a hero. Her action is a great example of the value of community. Her compassionate idea helped to create a national movement that will support healthier communities that foster stronger connections.
If you would like more information, please visit: https://www.hotmessexpress.co/
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